We headed to T.G.I. Friday’s after we won our game tonight (by forfeit—the best way to win), and our waiter was so cool that I decided to dedicate an entire post to him. We were at the Friday’s on Broadway, and our waiter’s name was Lee. He was friendly and accommodating from the minute we sat down, and he seemed to take a genuine interest in the reason we were celebrating (win by forfeit—the best kind).
He brought us an extra menu when we were short one, extra dipping sauce when we asked for it, and even an extra margarita glass—with the margarita shaker topped off—so that a couple people could share. Most importantly, Lee made us laugh, and I think that’s crucial for people who are in customer service. Anyone can write down orders and carry out plates of food, but not everyone can go above and beyond to make customers happy and keep them coming back.
I left Lee a 25% tip, and I usually only leave 15% if the service is decent. Keep up the good work, my man.
Haha…Matt….oh gosh!!!