According to my status update from earlier today, there are only two kinds of motorcyclists: Those who have crashed, and those who are going to. (Personally, I think that saying is kind of stupid, because you can make impressive-sounding dichotomies out of anything. Need an example? There are only two kinds of people: Those have died, and those who are going to die. See?)
Anyway, this morning was apparently my day to crash, and crash is exactly what I did. I was coming down Campbell at about 5:45 a.m., and I was in the middle of the first left turn (the big one). I had started in the outside of the lane, as I should have, except that I ran into a small problem about halfway through the turn. The recent storms must have washed dirt and sand onto the road, and then cars went and pushed that stuff towards the inside and outside of the lane.
Well, my front tire ate up some sand, and then I don’t quite remember what happened next. Either the loss of traction flicked me, or else I tried to adjust and nudged the handlebars, but at any rate, I started heading off-road. Since the shoulder of Campbell is all dirt and tiny rocks right there, it was pretty much over for me at that point.
The bike slid out in front of me, and I followed shortly after it once it managed to shake me off (a low-side crash, as it’s known). After about 30-40 feet of sliding, bike and rider came to a stop in the dirt off to the side of the road. At that point, I did what any motorcyclist would do: I picked up the left turn signal, put it into my backpack, picked up the bike, and rode home.
The damage report is as follows:
- Decapitated left blinker
- Scraped left mirror
- Bent shift lever
- Torn-up left foot peg
- Cracked left fairing
- Scraped engine case
- Scraped left handlebar grip
All in all, there was relatively little damage to me because my protective gear did its job. Except for the dirt and dust, you can’t even tell my jacket was in a wreck. Gloves are a little scraped, but fine. Boots are scraped, but fine. Helmet is undamaged and didn’t get touched. Jeans have a couple holes in the left knee, but those are cheap to replace. I’m missing some skin off my left hip, so if you happen to come across it, I’d like that back.
I guess I’m just really thankful for the circumstances of the spill, and for the fact that I’m able to write about the whole ordeal just 14 hours later. I mean, there were no other cars on the road, I wasn’t seriously injured, the bike wasn’t seriously hurt (only about $300 hurt), and I was able to ride the thing home and park it just fine. So, thanks for watching out for me, Lord.
People have been asking me if I’m going to keep riding. I think you can tell from my tone in this post that I’m going to keep riding. I’m repairing the bike as soon as possible, and then I’m gonna ride it until the odometer stops turning. Stuff like this happens. It’s just a matter of whether you pick the bike up and keep going or whether you give up and refuse to learn from your mistakes. After all, there are only two kinds of motorcyclists…
I’ve got a cute picture for you below. It makes me hungry for dinner. How about you?

Brita: A+ customer service
Sure, I complain when products don’t meet my expectations or when I run into horrible customer service. I think there’s a certain level of quality and support that many companies are failing to meet these days. But for all my complaining, I’m also a firm believer in giving credit where credit is due, and that’s why I’m writing a positive review of Brita’s customer service.
I’ve been using various Brita water pitchers for the last four years or so. Aside from the initial $25-40 outlay for the cost of the pitcher, there are filters that need to be changed regularly—about $6 a pop if you get a good deal on them (I get mine from Costco or Amazon). I change my filter out religiously every three months, so Brita essentially has me hooked as a customer for life.
Just over three months ago, I bought a new pitcher that had been serving me well for my day-to-day water needs. When three months rolled around, I decided to change the filter, and I figured I’d wash the pitcher parts with soap and warm water—just in case. As I was cleaning the clear pitcher, the handle cracked off, leaving a sharp end on the pitcher and something that could be mistaken for a weapon on my counter. I mean, we’re talking a legitimate shiv that you could use to stab a man. It was sharp.
That same night, I contacted Brita customer support to see if they could help me out. According to their warranty, products are only covered if they’re within 90 days of the purchase date. I had actually purchased the pitcher more than four months ago, but I didn’t start using it until a few weeks later. (It was on sale, came with a free Nalgene, and was a good deal, so I couldn’t pass it up.)
I figured I was out of luck, but I explained my situation and the fact that I was a loyal customer, and then I sat back and hoped for the best. Two days later, I received an email response from Shelley Preston, a customer service rep. She said they were sending out a new pitcher to me at no cost, and that it would arrive in 7-10 business days. Two days later, I had the new pitcher at my house, but it was incompatible with my reservoir and lid. The model number was the same as my broken pitcher, but it was from an older, squarer design.
I emailed Shelley back and told her what had happened, but she simply apologized and said she’d send out the correct pitcher right away. Sure enough, the new one arrived today, and it fits perfectly. Brita is even sending me a prepaid postage label to return the incorrect pitcher they sent the first time.
It would have been easier for Brita to tell me that I was out of my warranty period and there was nothing they could do for me, but instead they went above and beyond to keep me as a satisfied customer. As if I wasn’t already a customer for life due to my recurring filter purchases, this pleasant customer service interaction sealed the deal for me.
It’s nice to see a company that’s willing to stand behind their products even when they’re not obligated to do so.