Tag Archives: customer service

Brita: A+ customer service

Posted on October 10, 2008 by Matt Jacob

Sure, I complain when products don’t meet my expectations or when I run into horrible customer service. I think there’s a certain level of quality and support that many companies are failing to meet these days. But for all my … Continue reading →

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American Express: A+ customer service

Posted on June 8, 2008 by Matt Jacob

I’ve had an American Express credit card for a couple years now, but I would only use it several times a year, and only when shopping at Costco. (Costco doesn’t accept any other credit cards, and the reason why I … Continue reading →

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An uphill battle: Rainbow sandals and me

Posted on April 1, 2008 by Matt Jacob

I’ve tried to like Rainbow sandals, I really have. Despite numerous problems with my first pair, I still wanted to try the hemp version instead of the standard leather version because it seems like they’d be more durable and comfortable. … Continue reading →

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Coolest waiter ever

Posted on November 19, 2007 by Matt Jacob

We headed to T.G.I. Friday’s after we won our game tonight (by forfeit—the best way to win), and our waiter was so cool that I decided to dedicate an entire post to him. We were at the Friday’s on Broadway, … Continue reading →

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